Help Center
Frequently asked questions
Quick answers to the questions we hear most.
Getting Started
Spooint is a financial technology platform that lets you send, receive, pay bills, and manage multiple currency wallets from one app.
Download the Spooint app from the App Store or Google Play, then follow the on-screen prompts to register and complete your KYC verification.
Spooint is currently launching in the UK and Nigeria, with plans to expand to Ghana, Canada, and the United States.
Transfers & Payments
Most transfers within Spooint are instant. Bank transfers may take a few minutes depending on the receiving bank.
Spooint supports multiple currencies including GBP, NGN, and USD. We are continually adding support for more.
You can pay for airtime, data, electricity, cable TV, internet subscriptions, and more directly through the app.
Security & Account
Yes. We use bank-grade encryption and multi-layer security. Our banking services are facilitated through licensed financial institutions.
Reach us via email at support@spooint.com, use the in-app chat feature, or visit our contact page.
Still have questions?
Our team is here to help. Reach out and we'll get back to you as soon as possible.