Your security is
our foundation
Every layer of Spooint is built with your protection in mind. Here's how we keep your money and data safe.
Built for trust
We don't treat security as a feature. It's the foundation everything else is built on. From encrypted data storage to real-time fraud detection, your money and information are protected at every step.
How we protect you
Four pillars of security
Bank-Grade Encryption
All data is encrypted in transit and at rest using industry-standard AES-256 encryption. Your sensitive information is never stored in plain text.
Two-Factor Authentication
Biometric authentication, transaction PINs, and OTP verification for sensitive operations add extra layers of protection to your account.
Fraud Monitoring
Our systems continuously monitor for suspicious activity and unauthorized access. Fraudulent transactions are flagged and blocked in real time.
Licensed Partners
Our banking services are facilitated through trusted, licensed financial institutions across the UK, Nigeria, Ghana, Canada, and the United States.
Best practices
Stay safe
Follow these guidelines to keep your account and money protected at all times.
Never share your PIN or OTP
Spooint will never ask for your PIN, password, or OTP via email, phone, or social media. If someone asks, it’s a scam.
Keep your app updated
Always use the latest version of the Spooint app to benefit from the newest security patches and features.
Report suspicious activity
If you notice any unauthorized transactions, contact us immediately at support@spooint.com.
Use strong authentication
Enable biometric login and set a strong transaction PIN. Avoid using the same PIN across different apps.
Have a security concern?
Report vulnerabilities or suspicious activity to our team. We take every report seriously.